Jerusalem Season of Culture (“JSOC”), operates the online web site and receives and collects information about you for itself.
In the event of conflict between the English and Hebrew version of this Privacy Notice, the Hebrew version shall prevail.
Who is in charge of the protection of your personal data?
JSOC is holding the rights in products offered on this website.
JSOC (collectively referred to as “we” or “us”) are responsible for the collection, processing, use and/or storage of your personal data for this website according to the applicable laws.
What personal data is collected?
All our activities are based on stringent ethical principles and we are committed to providing a good level of protection for the privacy of all visitors to our website. For this reason, the way in which we collect, and store information is dependent on how our website and related services are used.
To register with our website, you only need to enter your e-mail address, and a password (and/or additional information that may be asked).
The data provided by you as a result of the use of the Website, including personal identification and other details, is provided voluntarily and with your consent and without any legal obligation to provide them. You acknowledge and agree that the information will be held in JSOC’ database and / or on its behalf, in Israel and you hereby authorize such use and transfer. If you do not, you must stop any use of the Website.
Data collected by automated means:
Various technologies may be used on our website in order to make them more user-friendly, effective and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us. This data does not generally contain personal details about the user. Examples of such technologies are cookies, flash cookies and web analytics.
A visit to our website results in data that is transmitted from your browser to our server being automatically collected and stored by us or by third parties on behalf of us. This data can include, in particular, the following:
- The visitor’s IP address
- The date and time of the visit
- The referral URL (the site from which the visitor has come)
- The pages visited on our website
- Information about the browser used (browser type and version, operating system, etc).
The following links provide specific information about the most commonly used web browsers:
Internet Explorer: http://support.microsoft.com/gp/cookies/en
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
A special form of cookie is the so-called flash cookie. In contrast to normal cookies, these cookies are not created and saved by the web browser but are governed by the Adobe Flash plug-in. These can contain more information than normal cookies and cannot be deleted or disabled via the browser; this is only possible using tools such as the Adobe Flash Player website. You can also obtain more information about these cookies on that website.
Web beacons and tracking links:
Web beacons (also known as pixel tags and clean GIFs) involve graphics that are not apparent to the user. Tracking links and/or similar technologies consist of a few lines of programming code and can be embedded in our website. In conjunction with cookies, these are primarily used for statistical analysis purposes. This technology can also be used for tracking traffic patterns on websites, as well as finding out if an e-mail has been received and opened and to see if there has been any response.
Web analytics is the term given to a method for collecting and assessing the behavior of visitors to websites. This includes the analysis of traffic patterns in order, for example, to determine the frequency of visits to certain parts of a website, or to find out what information and services our visitors are most interested in. For these purposes, we primarily make use of click-stream data and the other techniques listed above. Web analytics are carried out by Google Analytics and/or other selected parties. You can find out more information about the processing of web analytics data by Google Analytics in paragraph below.
Data provided by yourself:
Besides the data collected by automated means, we also process data which you have provided to us. This includes, but is not limited to:
- Your contact information, including your (first and last) name, (billing or delivery) address, and email address and, optionally, your telephone number. We need your e-mail address and (optionally) telephone number so that we may contact you if we have questions or information for you regarding your order;
- Other information required to be able to process your order, such as information concerning the products you have ordered, the billing and delivery address, banking and/or credit card details;
- If you have contacted customer service, the details of this contact and the contact history.
All of this data is characterized by the fact that you have provided this information yourself. We use this information for the purposes described in this Privacy Notice. You can always have your personal data corrected or object to further processing.
How is the collected data used?
We will use the information we have gathered about you to provide a convenient shopping experience for you, to fill your orders and to provide you with offers concerning our products and services.
We will use your personal data for purposes relating to your order; e.g., to notify you regarding the status of your order or delivery. We may use your data for the purpose of the assessment of your creditworthiness, for which we may use third parties.
If you have provided us with your personal data in relation to a promotion, event, (mobile) application, etc, we may send you emails or other messages which relate to the service you have requested.
If you contact customer service, we will use your personal data (including your contact history) so that customer service is able to process your request and provide you with the best service possible.
If you have given your consent to receive newsletters, we will send them to you. We may also contact you to ask for your feedback after a sale of a product or service. In case of an interrupted sales process, we will send you a reminder. You can immediately unsubscribe from these notifications at any time and no costs by clicking on a link in the corresponding e-mail or other message.
If you have consented to be contacted, we may contact you via regular mail, e-mail, SMS, telephone or any other electronic means for our marketing, advertising and opinion research purposes. This includes for example, information related to products of JSOC activities, special offers, promotions as well as information on local activities of JSOC or other events. In order to be able to contact you with information which is of special interest for you, your overall interaction with us (such as but not limited to your newsletter clicks/ opening results, your surfing behavior (web tracking), the newsletter types you are subscribed to, your participation in promotions or events, your interactions with JSOC), will be combined, analyzed and used. We may provide your contact data to JSOC for marketing, advertising and/or opinion research purposes.
Disclosure of information:
One of our core principles states that your data shall be treated with confidentiality. We will not sell your data to third parties. If required by law and/or by Court order, your data will be disclosed to third parties. If required due to business requirements and provided that it is allowed under applicable law, we will transfer your data to other third party service providers or data processors, which may be located abroad and/or where JSOC’ servers or database storage facilities are located abroad. By agreeing to this Privacy Notice, you understand and consent to the transfer and storage of your data abroad as described herein. In all other cases, data will not be transferred without obtaining your prior consent unless we are allowed to do so by law.
We may use service providers and data processors working on behalf of JSOC. The services can include hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency check and address check, etc. These third parties are granted access to such personal data they require in order to be able to carry out the particular service.
There may be occasions on which we disclose non-personal data to our partners in an anonymized form. Such non-personal data includes, for example, information about the number of visitors to a website during a certain period of time. Such information is generally only disclosed in a ‘bundled’ form.
If you provide us with personal data via our websites or other channels, this is done on an entirely voluntary basis and you hereby consent for it to be used in accordance with the provisions of this Privacy Notice. If you choose not to provide requested information, various customer benefits may not be available. In certain cases, only those people that have submitted the necessary personal data to us are able to order products, use certain services and in other ways avail themselves of the activities and offers available on our website. These certain circumstances do not include the regular purchase activities which may be conducted without subscription or giving any extra information apart from the information needed invoicing or delivery purposes. As transparency and fair play are particularly important issues for us, we provide various options, depending on the exact circumstances, in order to help you retain control over your data. These options may include the possibility of displaying and editing your data online. It may also be possible to unsubscribe from services or delete user accounts or to receive information about the data held.
Right to object:
E-mails that JSOC sends to you that contain for instance a newsletter or marketing content, have the option to terminate the receiving of such e-mails (unsubscribe) by following the relevant instructions in the respective e-mail. If you want to stop receiving emails from us, you can simply click on this unsubscribe hyperlink and we will stop sending you emails forthwith.
If you do not wish information about your behavior at our website being collected and assessed, you can opt-out of the gathering of the web analytics data as described below.
If you wish to object to receiving promotional information and offers in general, including by regular mail, e-mail, WhatsApp,Push, SMS, by telephone or by any other electronic means, or if you want to withdraw your consent, you may at any time send an email to firstname.lastname@example.org. In case we have doubt about your identity, we can ask you to identify yourself (e.g. by sending a copy of your I.D. or passport or identification document).
You have the right to be informed at any time about the personal data stored about you, its origin and recipients as well as the purpose for which it is being stored. Information about stored personal data can be obtained by using the contact details in the Contact Information section below.
Right to request correction
Subject to any exceptions under applicable laws, you have the right to request to correct, supplement, delete or block the personal data stored about you by using the contact details in the Contact Information section below.
Security of the information and data integrity:
We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized use, disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing and misuse.
Our website provides you Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website will also be made available to social networks such as Facebook and Twitter.
If you are logged in on one of the social networks during the visit of one of our websites the social network might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites.
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.
Google +: http://www.google.com/intl/en/policies/privacy/
Web analytics by Google Analytics:
The web analytic services on our website are provided by Google Analytics (https://www.google.com/analytics/). This means that when you visit our website, a cookie by Google Analytics will be stored on your computer or mobile device, except when your browser settings don’t allow for such cookies.
This further means that when you visit our website, the web analytics data described above – including the “click-stream data”, the data from “web beacons and tracking links” and information stored in Google Analytics’ cookies – will be sent to Google Analytics for analysis for and on behalf of us. Please note that if you have created an online profile at our website and if you are logged on in this profile, a unique number identifying this profile is also being sent to Google Analytics in order to be able to match the web analytics data to this profile.
You can learn more about the Google Analytics opt-out browser add on at: https://support.google.com/analytics/bin/answer.py?hl=en&answer=181881
Our website uses retargeting technologies within the internet. This enables us to show our visitors, who were already interested in our shop and our products, advertisement from us on partner websites. We are convinced that the display of a personalized, interest-based advertising is more interesting than advertising that does not have a personal connection.
If you have any questions or complaints about the processing of your personal details or about our Privacy Notice you are welcome to contact us. The contact details are:
- Through our customer service via phone +972-2-6535880.
- By email: email@example.com
- Registered Mail to: Jerusalem Season of Culture, Naomi 4, Jerusalem, Israel ZIP 9355204 (please note “for customer service – cancellation of a eCom sale)”
To exercise your privacy rights please, contact us at: firstname.lastname@example.org
Or you can call us at +972-2-6535880
Changes to this Privacy Notice:
JSOC has pledged to adhere to the fundamental principles of Data Protection and considers this Privacy Notice as being binding in nature. We therefore regularly review our Privacy Notice in order to ensure that it is free or errors, is clearly visible on our website, contains all the required information, is implemented in full, and is compliant with the Data Protection principles. This Privacy Notice may be changed from time to time in order to keep pace with new developments and opportunities relating to the Internet and to stay in line with prevailing legislation. We will not restrict your rights granted in accordance with this Privacy Notice without your explicit consent. Significant changes to the policy will be publicized on our website along with an updated version of the Privacy Notice.
In any conflict of the T&C in this English translation to the Hebrew one, the Hebrew version will prevail.